Honed over more than two decades, our processes for referrals, scheduling and day-to-day case coordination are designed to minimize the burden on busy adjusters and case managers, while ensuring effective and efficient care.
As a specialty managed care organization, one of our main jobs is making your job easier. At MedRisk, we take that philosophy to heart.
From offering adjusters and case manager a single point of contact for each individual case to chasing down reports and provider notes, we do what is necessary to reduce your administrative load and allow you to focus on value-add activities.
WHY WORK WITH MEDRISK?
- Same day scheduling on most referrals
- Industry-leading phone pickup times, tracked to the second
- A call center staffed by full-time US-based employees – not outsourced resources
- Dedicated single points of contact for each case
- Proven methodologies for day-to-day communication and escalation
- HIPAA secure access to case information 24/7
- Free online resources such as legal and medical libraries, anatomical charts and state workers’ comp rules