MedRisk is more than just a call center. Experts in our chosen specialties and unified in a uniquely integrated, US-based support model, we provide all stakeholders in the workers’ comp process – payers, employers, adjusters, case managers, physicians, network providers and injured workers – with evidence-based services that support the entire continuum of care.
The injured worker is at the heart of all that we do, from precertification to diagnostic imaging and physical rehabilitation until the employee returns to work. We offer a dedicated, single point of contact, access to the nation’s biggest and best network of diagnostic imaging providers, physical therapists, occupational therapists and chiropractors, proprietary treatment guidelines and an advanced utilization management methodology that significantly reduces unnecessary visits and speeds recovery.
Outside the clinic, our patient advocates are there to help injured workers fit rehab into their everyday lives and to foster accountability by providing one-on-one guidance and patient education, in both English and Spanish. At the same time, our customer advocates facilitate communications between busy case managers, adjusters and providers and engage on-staff clinical experts as needed, all to ensure patients are set up for success.
In cases of delayed recovery, we support injured workers with Restore, our one-of-a-kind delayed recovery treatment program, integrates our industry-leading managed physical medicine program with psychosocial barrier identification and resolution. This visionary approach has resulted in a 33 percent reduction in ongoing use of pain medications, and 60 percent return-to-work results.
What can we do for you? Contact us to find out.