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MedRisk Expands Access to National Telerehab Program to Help Prevent Spread of Coronavirus

As part of its response to the new coronavirus, COVID-19, the Centers for Disease Control and Prevention recommends expanding the use of telemedicine where possible.  Additionally, the CDC and the National Center for Immunization and Respiratory Diseases recommend “social distancing measures,” among other things, to help people avoid exposure and contain the spread.

Anticipating that some injured workers may skip physical therapy sessions or postpone the start of physical rehabilitation to avoid interpersonal contact, MedRisk has expanded the clinical screening criteria for its centrally managed telerehab program.

Patients can access one-on-one sessions with a telerehab physical therapist seven days a week between 8 a.m. and 8 p.m. EDT.

MedRisk has provided telerehab services for more than two years, and most patients start their physical therapy in a clinic.  For the interim, care can now be initiated via telerehab. To participate, patients need a mobile device with WIFI or cellular data.

If patients who have already been going to a clinic request the program, MedRisk’s telerehab PT will communicate with the patient’s in-clinic therapist and transfer them back into their care when conditions improve.

Adjusters and case managers can refer patients by emailing or calling 877-867-8353.

About MedRisk

Based in King of Prussia, Pennsylvania, MedRisk is the largest managed care organization dedicated to the physical rehabilitation of injured workers. One of the Inc. 5,000 fastest growing privately held companies for 13 consecutive years, MedRisk counts over 264,500 providers in its network and serves almost 500,000 injured workers annually. It holds direct contracts with more than 80 percent of the nation’s top workers’ compensation insurers and third-party administrators. MedRisk, which has successfully completed a SSAE 16 Type II examination, ensures high quality care and delivers outstanding customer service. To that end, all customer service professionals, healthcare advocates and physical therapists are based in the U.S. For more information, visit or call 800-225-9675.