Open menu

MedRisk News

MedRisk Offers TeleRehabilitation to Injured Workers in the Aftermath of Hurricane Florence

Hurricane Florence set records for rainfall from a hurricane in both North and South Carolina.

Flooding has rendered many roads impassable and more flooding is expected. The hurricane caused approximately $44 billion in property damage and lost output according to Moody’s Analytics, and repairs and cleanup will take months.

Right now, injured workers in affected areas are probably not thinking about their physical therapy, but MedRisk is.

The nation’s leader in physical rehabilitation in workers’ compensation has temporarily expanded its telerehabilitation hours to include evenings and weekends in order to better accommodate injured workers in the impacted areas of the Carolinas and Virginia. “All we need is approval from the injured worker’s claims adjuster,” said Mary O’Donoghue, MedRisk’s Chief Clinical and Product Officer. Appointments are available seven days a week from 8 a.m. to 8 p.m. Eastern.

The injured worker needs to be able to access a mobile device with WIFI or cellular data. A MedRisk patient advocate will help set up an app and schedule treatment with a telerehabilitation physical therapist within 24 hours. Injured workers, insurance carriers, employers, and third-party administrators can request treatment by emailing or calling (800) 225-9675.

“Telerehabilitation can help keep unnecessary traffic off the roads and provide continuity of care while businesses rebuild,” O’Donoghue added. “MedRisk’s telerehab physical therapist will be in touch with their in-clinic physical therapist and transfer the patient back to their care when local conditions improve.

About MedRisk Based in King of Prussia, Pennsylvania, MedRisk is the largest managed care organization dedicated to the physical rehabilitation of injured workers. One of the Inc. 5,000 fastest growing privately held companies for 12 consecutive years, MedRisk counts over 116,000 providers in its network and serves almost 500,000 injured workers every year. It holds direct contracts with more than 80 percent of the nation’s top workers’ compensation insurers and third-party administrators. MedRisk, which has successfully completed a SSAE 16 Type II examination, ensures high quality care and delivers outstanding customer service. To that end, all customer service professionals, healthcare advocates and physical therapists are based in the U.S. For more information, visit or call