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The MedRisk Blog

Provider Spotlight: PRORehab

Facility: PRORehab (proud to combine with Athletico)

Established: 1991

Services: Outpatient rehabilitation services including physical and occupational therapy, athletic training services, work hardening, work conditioning, functional capacity evaluations, hand therapy services, orthopedic manual therapy, vestibular rehabilitation and more.

Specializing In Quality

PRORehab and Athletico offer quality, one-on-one specialized care in a high-touch model. Conveniences such as expanded hours, 28 locations throughout Missouri and Illinois, and Saturday appointments provide patients access to essential rehabilitation services when and where they need them. From initial phone call from the physician’s office, payer, employer or patient through return-to-work, this MedRisk provider customizes the process to each individual case.

“We know how busy physicians, adjusters and nurse case managers can be,” said Jim Host, Vice President of Clinical Operations. “That’s why we provide MedRisk with weekly updates on how injured workers are progressing. MedRisk gets the information to all the stakeholders quickly and efficiently. “

Offering extensive specialized services and encouraging staff to take continuing education classes means the capabilities of the entire PRORehab and Athletico team always exceeds patient and partner expectations.

And technical expertise extends beyond the nurses and technicians and into the management team as well.

“I personally treat patients 2-1/2 days a week and we are, by and large, run by clinicians, so our managers and operators understand clinical care and know what works and what doesn’t for patients and customers,” Host said.

Helping the Industrial Athlete Heal

Although there are dramatic and impressive numbers related to industrial rehabilitation success stories, Host says some of the most common cases are actually the most rewarding.

“Seeing a heavy laborer who has undergone rotator cuff surgery through the process of rehabilitation is always surprisingly satisfying,” said Host. “We get to nurse them through initial visit at 2-3 days post-op into the acute phase, through early active range of motion and then, when appropriate, strengthening and work hardening that mimics the physical requirements of his or her job. The fact is, we’re returning people to their personal playing fields—getting our industrial athletes back to work.”

Repetitive injury diagnoses like chronic tendinopathy or Achilles tendonitis can be challenging to rehab, but PRORehab and Athletico have been getting outstanding results with some of their specialty services like the Astym and soft tissue management programs. Even the specialty spine program, hand therapy and vestibular rehabilitation services have been used to speed and improve the results of workers’ comp cases.

Training for specializations are often multi-year commitments, but the result is superior outcomes for patients.

“Having those additional tools in our therapists’ belts can mean all the difference in getting injured workers back on the job,” said Host.